Let’s Connect & Design Something captivating
BRINGing YOUR EVENT vision TO LIFE!
Our rentals include everything you need, saving you time and money. We offer personalized design consults to come up with your dream décor. Our team will make sure every detail is perfect so you can spend time enjoying the planning process.
Let’s Design Something Special!
If you are not sure what you are looking for, let us guide you! We offer complimentary 1-hour décor consultations alongside one of our experienced designers. During your design consult you will select the pieces that will make your event décor everything you dreamed of.
Venue & Décor Set Up
Set-Up & Delivery
Delivery and pick up are additional services that are charged based on your event location. We do not offer delivery for orders under $500
Decor set up & breakdown service are required to ensure your rental items are taken care of and returned safely.
Contact us for more details regarding this service.
How do I Reserve my event date?
To make a reservation a 50% deposit of the total charges is due along with a nonrefundable 10% damage waiver. The remaining balance is due 20 days prior to the event date. At this time, we will finalize quantities and final changes.
Can I make changes to my order?
Yes! Changes to your order can be made up until to 30 days prior to your event.
Can I move my décor?
Rental items such as large structures, arches, and backdrops will be placed in their desired location by the Crystal team, therefore, it cannot be moved.
Damaged, Broken, or Missing Rental Items
The customer is responsible for the decor during their rental period. Decor is to be secured protected from the weather when not in use. The damage waiver does not cover lost or negligence. In the event an item is severely damaged or not returned will incur a replacement charge.